Software as a Service Agreement

1Subscription grant

Subject to these Terms, payment of fees, and the AUP, PlanitService grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during the subscription term, solely for your internal business (shop) or household (Property Record) purposes.

We retain all right, title, and interest in the Service, including software, templates, starter materials catalogs, documentation, and branding. You do not receive a copy of the source code, a perpetual license, or any right to run the Service on your own servers.

2Authorized users

Shop plans include the owner seat. Extra seats you purchase may be used only by people in your shop who quote or administer the account. Property manager plans include the owner seat. Extra office seats you purchase may be used only by people in that office who work the portfolio. Homeowner plans are billed per Property Record; household members you invite share that record, they do not get a second shop.

You will not share logins to avoid a seat fee, exceed purchased seats, or let a competitor use your account to copy materials or Property Records. You are responsible for each Authorized User’s compliance with this SaaS Agreement and the AUP.

3Our obligations

• Host and operate the production Service at https://planitservice.com.
• Meet the uptime, support, backup, and security commitments in the SLA.
• Provide the features included in the plan you pay for, as they exist from time to time.
• Process subscription charges through Stripe as described in the Terms.

We may change non-material features, move infrastructure, and apply security patches without a new order. If we drop a material paid feature, we will give reasonable notice or a comparable substitute.

4Your obligations

• Use the Service only as permitted in this SaaS Agreement and the AUP.
• Keep account credentials secret and revoke seats that leave the shop or office.
• Enter content you have the right to use. Materials costs and estimates are yours.
• Maintain your own devices, browsers, and internet access.
• Pay fees when due. Configure Stripe with a valid payment method.

5Term, renewal, and termination

The subscription starts when payment succeeds and continues month to month or year to year as you selected, renewing automatically until you cancel in the billing portal. Canceling stops the next renewal; you keep access through the paid period.

Either party may terminate for a material breach that remains uncured 15 days after written notice to support@planitservice.com (or to your account email). We may suspend immediately for non-payment, AUP violation, or a security risk. On termination, the license ends. Data export and deletion follow the SLA.

6Confidentiality

Each party will not disclose the other’s non-public information—shop materials costs, Property Record contents, pricing we quote you, and security details—except to personnel and processors who need it to perform this agreement, or as required by law. This duty lasts three years after the subscription ends, and longer for trade secrets while they remain secret.

7Order of documents

If documents conflict: (1) a written order or Stripe plan you purchased, (2) this SaaS Agreement, (3) the SLA, (4) the AUP, (5) the remaining Terms. Governing law remains the State of Georgia, United States.